Honorary Faculty Guide
Wireless LAN Connection
Using Information Plaza
Honorary Professors: Access to the MySNU portal and 100GB of webmail service provided.
If there is no login activity for 1 year from the last access date, the ID will be suspended.
After ID suspension, if there is no activity for another year, the ID will be deleted.
Honorary Staff: Access to the MySNU portal and 20GB of webmail service provided.
- If there is no login activity for 1 year from the last access date, the ID will be suspended.
- After ID suspension, if there is no activity for another year, the ID will be deleted.
IT Service Inquiries and Support
[IT Service Center, Information Technology Services]
- The IT Service Center of the Information Technology Services provides comprehensive counseling services to resolve issues that arise while using information services within the university.
[In-Person Counseling]
- Gwanak Campus: Information Technology Services (Building 102), Room 205, Phone: 880-8282
- Yeongeon Campus: College of Medicine Student Center (Building 5), 1st Floor, Phone: 740-8088
[Phone Counseling]
- Gwanak Campus: 880-8282 (Weekdays 8:00 AM – 10:00 PM, Saturdays 9:00 AM – 2:00 PM), Foreign Language Support: 880-2121 (Weekdays 9:00 AM – 6:00 PM)
- Yeongeon Campus: 740-8088, 8089 (Weekdays 9:00 AM – 6:00 PM)
[Remote Support]
- Remote assistance where counselors can connect to the user’s PC remotely to resolve issues.
- To use this service, visit the Remote Support website (http://rsup.snu.ac.kr).
[Online Counseling]
- Chatbot Counseling: chatbot.snu.ac.kr
- Portal (http://my.snu.ac.kr) ► SNU Support ► IT Services ► IT Service Q&A
[Email Counseling]
[Computer Equipment Rental Service]
