Division of IT Support
Head : Gang Mi-Suk
Tel: 880-5358
IT Technique Planning
TEL : 880-5378, Location: Bldg No. 102, Room No. 306
- Maintaining and improving Integrated IT Service
- Accounting, contracting, and IT asset management
- Engaging in research for IT technique planning (new techniques, current issues)
- Planning IT budget, periodic reports
- Planning improvement support system, managing ITSC operations and chatbot, etc. for SNU Community
- Managing campus license software
Infrastructure
TEL : 880-5841, Location: Bldg No. 102, Room No. 306
- Managing integrated infrastructure and supporting related tasks at SNU
- Building disaster recovery system and operating datacenter
- Managing and improving data links inside and outside SNU
- Operating integrated server/storage and security system
- Operating and improving cloud computing (inhouse / commercial) services
- Operating and improving email system and Integrated Authentication Service
- Operating integrated database and managing security
- Managing and improving backup system and DR system
- Managing and improving hosting service
IT Security
TEL : 880-5382, Location: Bldg No. 102, Room No. 303
- Managing regulations and guidelines related to IT security
- Responding and analyzing security breaches
- Managing and magnifying authentication of IT Security Management System (ISMS)
- Managing and developing wired/wireless network
- Managing campus network billing (campus housing for faculty and staff, BK International Dormitory)
- Managing quality of Internet services and resources (IPs, domain)
- Managing and improving technical private IT security protection
- Managing PC security (including the Cyber Security Diagnosis Day)
- Supporting construction of secure servers (SSL) for organizations at SNU
- Advertising and educating on IT security, mock training (DDoS attacks, email)
