SEOUL NATIONAL UNIVERSITY
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Departments

Division of IT Planning

Head: Lee Deok-Im

TEL: 880-5165

> IT Planning – TEL: 880-5351 / Location: Bldg No. 102, Room No. 401

Major Tasks

- Establishing SNU’s General IT Basic Plan

- Planning construction of smart campus and managing projects

- Standardizing rules related to IT services and cooperating with outside IS&T

- Improving IT HR expertise

- Coordinating SNU's IT projects and budget

> General Affairs/Accounting – TEL: 02-880-5353 / Location: Bldg No. 102, Room No. 401

Major Tasks

- Accounting, contracting, and import replacement

- Employment of staff members, personnel affairs, and performance evaluations

- Facility maintenance and management of construction work

> Administrative IT Service – TEL: 02-880-8282 / Location: Bldg No. 102, Room No. 311

Major Tasks

- Supporting and managing SNU IT service projects

- Operating and planning improvement of administrative information system (general and student affairs)

- Operating and planning improvement of comprehensive financial system

- Operating and planning improvement of statistical information system (general, student affairs administration)

- Electronic document management (including archives)

> Smart Service – TEL: 02-880-8282 / Location: Bldg No. 102, Room No. 311

Major Tasks

- Portal (events/calendars, search, boards/community) and web service

- Operating and planning improvement of ITSM

- SMS, surveys, bulk mail, Messenger

- Operating and planning improvement of e-learning system

- Operating and planning improvement of Semiconductor Joint Research Center's IT system

- Mobile services (public SNU app, campus map, shuttle bus information)

- Operating and planning improvement of research support system (SAFE, IRB, LARIS)

> Education Network Operation Center – TEL: 02-880-5364 / FAX: 02-873-7484/ Location: Bldg No. 102, Room No. 401

Major Tasks

- Operating education network, including preparation of fee schedules for the support of low-cost, high-efficiency Internet network for universities all over Korea, and selection of operating agencies

- Providing support for additional services, research projects, and specialized education in relation to campus network efficiency and stability for education network member institutions (391 institutions)

- Operating Information Security Education Center of the Ministry of Education (Zone 1)

 

Division of IT Support


Head : Gang Mi-Suk

Tel: 880-5358

> IT Technique Planning – TEL: 02-880-5378 / FAX: 02-873-7484 / Location: Bldg No. 102, Room No. 306

Major Tasks

- Maintaining and improving Integrated IT Service

- Accounting, contracting, and IT asset management

- Engaging in research for IT technique planning (new techniques, current issues)

- Planning IT budget, periodic reports

- Planning improvement support system, managing ITSC operations and chatbot, etc. for SNU Community

- Managing campus license software

> Infrastructure – TEL: 02-880-5841 / FAX: 02-873-7484 / Location: Bldg No. 102, Room No. 306

Major Tasks

- Managing integrated infrastructure and supporting related tasks at SNU

- Building disaster recovery system and operating datacenter

- Managing and improving data links inside and outside SNU

- Operating integrated server/storage and security system

- Operating and improving cloud computing (inhouse / commercial) services

- Operating and improving email system and Integrated Authentication Service

- Operating integrated database and managing security

- Managing and improving backup system and DR system

- Managing and improving hosting service

> IT Security – TEL: 02-880-5841 / FAX: 02-873-7484 / Location: Bldg No. 102, Room No. 303

Major Tasks

 

- Managing regulations and guidelines related to IT security

- Responding and analyzing security breaches

- Managing and magnifying authentication of IT Security Management System (ISMS)

- Managing and developing wired/wireless network

- Managing campus network billing (campus housing for faculty and staff, BK International Dormitory)

- Managing quality of Internet services and resources (IPs, domain)

- Managing and improving technical private IT security protection

- Managing PC security (including the Cyber Security Diagnosis Day)

- Supporting construction of secure servers (SSL) for organizations at SNU

- Advertising and educating on IT security, mock training (DDoS attacks, email)

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